Using GoGreen’s CSR philosophy as the starting point, the team set out to create a holistic, hyper-engaging, multi-channel, multi-device customer experience that would broaden the store’s customer base while remaining the essential resource for sustainable living.
“Hippo’s solid and easy to integrate architecture made this implementation a breeze” notes GoGreen CTO Joanna Groen, “we’ve been able to migrate to Hippo at our own pace, and work with the tools and solutions we trust. The results give us an unprecedented level of control over the customer experience without sacrificing brand consistency.”